@Gratis: Forgot your password?

Send us an email to info@atgratis.com  (use a 10-day trial account for this purpose).   In the subject write "Forgot the Password."

Make sure to include your User Name and an Email Address.   If you remember, make sure to include the question and the answer you gave us originally to verify your identity.

We will reply to you via email during business hours.

Thank you.

@Gratis is a subsidiary of EMERgency 24, Inc., a company that provides burglar and fire protection to over 120,000 subscribers across the United States.  EM24 recently marked its 30th anniversary in the security industry.   Your database resides in a UL (Underwriter Laboratory) approved building that is manned 24 hours a day, seven days a week.  Several software engineers and technical staff members are always on call. 

Our computers and building electricity are fully redundant with immediate UPS (uninterrupted power supply).  We also have our own natural gas generator in the event of an extended power failure.

Our main web servers reside in Chicago, Illinois, U.S.A., where we have over 100 individuals at your service.  We also have personnel around the clock in Detroit, Michigan, and Washington, D.C.  We will soon open a 24-hour facility in the Los Angeles metropolitan area in California, U.S.A.  All our facilities are networked together and many computer tasks are interchangeable for redundancy.

Our personnel are finger printed and must pass general honesty and background tests.  According to U.S. law, our company fits a rare category that is allowed to put all personnel through lie detector tests (polygraph).  Even though none of your private information is ever made available to our workers, every individual must sign a 15 year confidentiality agreement.

© 1997- 1998, EMERgency 24 Inc., All Rights Reserved.